The world today is characterised by rapid change and growing complexity. Growth and performance become increasingly challenging for organizations. How about you? Chances are that, as for many organisations and businesses around the world, your biggest challenges point in one direction: quality. RS-Q tackles your quality concerns on three levels: product, organisation and culture.
Look at your organisation’s structure and processes. Are they built for success? Are they designed to continuously adapt to what your customers need? In other words: how can you reach a higher level of excellence? RS-Q uses the EFQM Excellence Model to assess the current level of excellence in your organisation and chart a roadmap towards a thriving culture of quality.
Whether your organisation is at the start of a product development cycle or ready to launch a new product, you need to know what success looks like. How do you develop, produce and launch new products or services successfully? How do you improve quality to maximize customer satisfaction? What are the risks? And, more importantly, how do you respond to them?
